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Worse, they may even tell their friends not to buy from you too! Copyright 2020 Campfire Resources, All rights reserved. Q: Will I get protected territory for my centre? The Malaysian emerging market boasts a myriad of business opportunities and appealing investment options. Effected parcels always returned to me automatically. A courier service software package to help run the business side of your operation, often available for free online A GPS device to help locate your clients and chart the most efficient routes A dedicated mobile phone number for all business … One of the biggest disadvantages of using EasyParcel is that your credits will expire after one year. SkyNet’s coverage is also less compared to Poslaju. Google Workspace (formerly G Suite) Malaysia Review: from RM20/month – is it worth it? These vendors are vetted through for their price competitiveness and quality control, Only packaging materials such as bubble wraps, corrugated boxes, peanuts will be purchased directly from MBE because of a bulk purchase order. There is no SOP as it appears. Financing is offered through local financial institutions which MBE is working closely with to offer various financing schemes. Notice an exceptionally high proportion of “very fast delivery” comments? On your points about Poslaju: However, the packaging process remains a tedious and troublesome affair, as bulky items and large packages must be enclosed firmly to ensure it reaches the recipient on time. Franchisees just need to write-in to seek approval from MBE, At the beginning, 2 full staff time will be needed, No. Each parcel is then labelled accordingly to ensure that it arrives at the right destination. Unlike many other courier service companies, Poslaju uses flat rates when shipping between zones: You can even … Training includes operating procedures, products and services, business management, marketing and public relations. If you'd like to keep in touch with me, sign up using the form below.P/s: I don't e-mail a lot, so no worries :), {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}. With over 6,000 outlets worldwide including Malaysia, MBE is certainly here to attend to every customer’s personal and business needs. While it may take Poslaju 3-5 days to deliver a parcel from Peninsular Malaysia to Sabah/Sarawak, it takes Skynet only 1-2 days to get the job done. According to this system, mails received by a Mailbox holder can be forwarded to almost any destination in the world. Noted If you are looking for business opportunities in Asia, Malaysia comes up as an inviting and welcoming business environment. Over to you: which courier company do you use for your online business? For Poslaju, this means you need to pay an upfront deposit of RM1,000. Our focus should be on our core revenue contributors; courier, mailbox and document services. To me, this is mainly because e-commerce has expanded beyond what Poslaju had intended for their operations. But out of all the courier services available in Malaysia, which can offer you affordable shipping fees and reasonable reliability for delivery within Malaysia? Do NOT follow this link or you will be banned from the site. We will provide guidance and help you make the best choice for your centre. Skeneur is a Website Design/Development and Internet Marketing agency based in Kuala Lumpur, Malaysia.We offer a wide range of services from Web Design to Search Engine Optimization (SEO), all within affordable prices. Are you looking for business opportunities in Malaysia? It is undeniable many are concerned … When starting a courier service, concierge service, or other delivery service, there are certainly a few things that you … Invest in a Business in Malaysia. This is more practical for most online business owners. Personally I never had this problem with Poslaju or any other couriers. But objectively speaking, Poslaju, being our national courier, really does have a lot more branches than any other courier in the country. Nonetheless, as I mentioned in the article, the best courier would really depend on where you are based and where you are shipping to. Feel free to chat with us regarding your business whether it is online or offline. On fast delivery with GDex, I have the same experience with Poslaju. I would not say that it is unfair but mainly based on the criteria that I have set here. Our guide on starting a delivery service covers all the essential information to help you decide if this business is a good match for you. We always pump out fresh and useful articles with practical examples in our blog section. Much lower rate of Failed Delivery. Although on the website it says 2-3 days delivery between Peninsular Malaysia and Sabah/Sarawak, from personal experience it normally takes 3-5 days. Luggage delivery business is … Failed Deliveries usually happened with remote addresses. ), How to check whether your SSM business is expired? The biggest benefit of using SkyNet is that it offers the fastest delivery between Peninsular Malaysia and Sabah/Sarawak. Picking the right courier service company can make or break your business. Hotline: 1800 102 2007. We understand that certain products and services will appeal to a targeted segment. And guess what, even come and collect on Saturday (must be the most well kept secret in the online trading scene). Lu Wee is the founder and writer of Entrepreneur Campfire. If you are focusing on a business oriented career, the best profitable option would be to start a courier service business. So, even if you make your customers happy, you will have to shut your doors soon enough because you won’t be able to sustain it. ezBiz & SSM e-Info, How to Reprint SSM Certificate Online (Step-by-Step Guide), How to Get a Great Name for your Company (6 Important elements! I never said Poslaju was the best because it had many branches. Trying to recover these parcels, you will be showered with all kind of red tapes, like showing this and that documents and filing this and that forms. The least expensive way to get started in the courier industry is to subcontract your services to an established courier company, meaning that you supply the transportation and yourself to pickup and deliver parcels. Also, as I mentioned in the article, the main thing that dissuades people about using GDex is its price. First STEM academic partner of Siemens digital industries software in South East Asia seeks investment. All local office phone-lines are almost never attended. Shipping from EM to WM sometimes takes just 1 day and my customers are highly satisfied. Will your customers get their products within the promised time frame? Get a professional consultation regarding your website or digital marketing needs from us today! you have not yet comment about ninja van or mail boxes? Each traditional MBE centre has a protected territory that ensures no other traditional centre will be placed in that area. Unfortunately for me, in Malaysia, there are no clear winners. 3. Sharp on time, never missed. So the reward of picking the right courier? This one may just be a local phenomenon: their local Cheras branch looks like a riot scene during rush hours, an incredibly long queue can be found where receivers have to self-collect their parcels. Online medical consultancy start-up with 11 doctors on-boarded seeking funds for product launch. The key here is to pick a courier company that is reliable and affordable. As long as your customer is already in your database, you can simply select them in the address book and prepare their consignment note in a few seconds. In some cases, GDex’s shipping fees can be more than two times of Poslaju’s. Courier Service In Malaysia. I think all reviews are personal opinions and people can make judgments for themselves through their own experiences. This may be important to some people, but not so important to others, like yourself. Note: The Star Online reported that the Courier company GD Express Carrier Bhd (GDex) acquired MBE Malaysia for RM5.5mil. I have because I have tested all three couriers personally and delivered at least 30 parcels each before switching. I have not had a good experience as a seller, but as a buyer, I agree with you that the service is quite good. Worse, what if the seller lives in an area where the nearest courier branch is 1 hour away and they can’t get pick up? On the other hand. With poor efficiency, it will end-up overwhelm daily operations instead. With over 1,000 pick up and drop off points all over Malaysia, Poslaju has the widest coverage in Malaysia. Our goal here is to find the most reliable courier service at an affordable price. A proven business concept implemented more than 6,200 times around the world, The estimated initial investment ranges between RM80K to RM300K which includes the, The estimated figure is not inclusive of working capital and security deposits, Total royalty payable on a monthly basis is 8% based on the overall revenue, The 8% is made up of 6% (royalty to MBE HQ) and 2% (marketing fee), The 2% marketing fee will be used to implement campaigns branding exercises across, The utilization of the fund will be jointly decided by the selected Marketing Committee, Franchisees are responsible to carry out LSM (local store marketing) at their retail level. Like GDex, SkyNet also does not use a flat rate for shipments across Malaysia. Get the best advice on how to buy and start a successful franchise business. we are an indian courier co situated in central place in mumbai (no one business city in india) doing local mumbai delivery and all india wanted to sell our business with all infracture assect,having our own software and tracking on website with scane image , and existing business to good and interested courier … Q: What is the royalty amount payable to MBE HQ? 1. P/s: I don't e-mail a lot, so no worries :), Which Courier Service in Malaysia Should You Use for Your Online Business? GD Express Carrier Bhd (19.3%) 3. Happy Buying and Selling! Franchisees will identify their preferred Petronas stations and we will submit the requests to Petronas HQ for space consideration. I have written a post about Ninja Van but not yet covered the mail boxes. Business Broking Solutions Sdn Bhd (BBS) is founded in 2007. Unless your products need special care and attention, most products can be delivered safely using local courier services. Before we dive in, I’d like to address why I have not covered international courier services in this post. Ask questions and get answers in our business community! Poslaju’s delivery is generally reliable throughout Malaysia. This, of course, doesn’t matter if you can get the pickup service, but I wouldn’t go as far to say that it is misleading. There are several things you do need to know before you get started. Another booming industry is hotel and lodging, which would quite obvious… There are many ways to look at this. For a cheaper rate, I think a lot of lower margin sellers would be happy to bear with some imperfections with Poslaju. So the first thing you need to consider when you pick a courier service is: how reliable is it? You can learn more about how Pgeon Pick Up points work by clicking here. GDex, although not perfect, is the overall best performer. Every time you send a parcel with EasyParcel, your parcel will be picked up from you. But this option also leaves you with the lowest profit potential and ability to grow the business. For Skynet, the problem is a really nasty one, a VERY high rate of shipments disappeared into the thin air without a trace. With over 92 centres operating in Malaysia and growing, MBE is looking for people with a passion for running their own business to share the ongoing expansion. For me, this speaks more about the demand for Poslaju than anything else. If not, your customers can get angry with you. You do not need to go out to the nearest drop off location to deliver your parcels. The cost of Poslaju’s shipping is affordable for most small businesses. So no matter how well you have served your customer on your website, if your courier service does a bad job of completing the order, your customers may never return to buy from you again. This way you will know exactly what you need to pay before you ship. In Malaysia, in general, I believe customer service is pretty dismal. The services offered by MBE are split into three categories: Mailbox Services, Document Services and Communication Services. We will help to analyse your business current situation, potential development and endless possibilities of marketing strategies. The worst experience I had with SkyNet was when I delivered one parcel and SkyNet returned the shipment to me after saying they could not find my customer’s address. In fact, with the advancement of technology and modern transportation, shipment of documents and items have improved in terms of speed and convenience. © 2017-2020 Skeneur. Here is what I do: For shipping between Peninsular to Peninsular or Sabah/Sarawak to Sabah/Sarawak, I would choose Poslaju because it is cheaper and faster. Thanks for your comments. That seems to be exactly what happened to Poslaju in 2017/8. Find business for sale for sale in Malaysia on Mudah.my, Malaysia's largest marketplace. For my readers, I always encourage them to read and then test for themselves. EasyParcel offers many credit package options for you to choose from: Pgeon points are appointed retail stores where you can drop off or pick up parcels. So say you want to ship using a courier service company that is not listed in EasyParcel, you would be out of luck. With EasyParcel however, you get to enjoy pick-up service from all their partner courier service companies without having to become a contract customer for each of them. Needless to say, that customer won’t be buying from me again 🙂. Some branches of some couriers are better than others. Just take a look at my customer reviews here: lazada.com.my/shop/silicone100. You will also be provided with training manuals to facilitate the whole training programme. You can explore some of the established and well known Courier & Delivery franchises here. You’ll be guided every step of the way, with a proven system that provides you with valuable training and support from the fine people at MBE Malaysia, which includes: Q: What makes the MBE franchise different from its competitors? Also, MBE Malaysia’s first location within a hotel is coming soon in a special partnership with TuneHotels.com. Yes. https://entrepreneurcampfire.com/ta-q-bin-ninjavan-cash-on-delivery-service-malaysia/. In some cases, SkyNet’s shipping fees can also be more than two times of Poslaju’s. City-Link Express (M) Sdn Bhd (15.5%) 4. Nationwide Express Courier Services Bhd (8.6%) 5. Use our … B. KL to KL almost never makes it in 1 working days. I don’t disagree with you and I do not advocate the use of Poslaju for all situations. Many many times higher compared to even Poslaju. Like all the other glamorous countries, the people of Malaysia also love fashion. Poslaju’s reliability depends on where you ship. So, here are the top 7 parcel delivery companies (and local market share) in Malaysia, as of December 2015: 1. Smaller business opportunities may focus on a specialized type of delivery, such as grocery and restaurant food delivery, while larger franchise opportunities … Q: What support will I receive after training is completed? This caused me to have a very bad impression and stopped using it. Q: Do I need to purchase everything from MBE? Unfortunately, if you want to enjoy this service, you would need to sign up as a contract customer with the courier service company. 4. Daily pickup service can be arranged online (takes less than 1 min). MBE encourages franchisees to strive for multiple-centre ownership, subject to availability and eligibility criteria. If you are selling physical products online, one of the most important decisions you can make is choosing the right courier service. I’ve a bad experience with SKYNET lately on their staff handling my parcel, they broke the items and reject the claims! Though reliability is very important, another important thing you need to consider is cost. Integrate with ZeptoAPI 24 Hour Courier Delivery Services. (adsbygoogle = window.adsbygoogle || []).push({}); Now that we have looked at the advantages of using EasyParcel, let’s look at some of the cons: EasyParcel does not include all courier companies in Malaysia. May I have your contact number , have some question pls. He loves to talk about business strategies and helps business owners with their digital marketing campaigns and web designing needs. Where should i go or who should I contact if I wan to invest a MBE franchise ? Pos Malaysia Bhd (51.7%) 2. ABX Express (M) Sdn Bhd … MBE PJ NEWTOWN Franchise FIRE SALES for only RM 15k. Non-local shipping companies such as FedEx and DHL are not on your list of choices when you use EasyParcel. Courier Delivery Service. For small shipments, Poslaju is the cheapest courier company in Malaysia. Please contact MBE through their official page for more information. Share your experience in the comments below. Another courier related business that an entrepreneur who is looking towards starting a business in the industry should consider starting is luggage delivery services business. If your courier service company is highly reliable but expensive, you may not be able to make enough money from each sale to sustain your business. (adsbygoogle = window.adsbygoogle || []).push({}); Picking a courier company for your online business is never easy. Over the past decade there has been a huge increase in demand for courier service. Courier deposits (City-Link, Pos Laju and DHL – where applicable), TNB, TM, credit card merchant, copier and rental deposits. It happens everyday. Pick-up “hotline” is a joke (if you wonder why it seems to be the only Poslaju number that is relatively easy to finally get hold of a human staff). In addition to fax services, computer time rental with the internet connection and IDD cards are also available to customers at its centre. BusinessesForSale.com is the world's most popular website for buying or selling a business. Now, she consults small and medium businesses in Malaysia and Singapore on how to digitise and grow their business. Courier franchises specialize in delivering envelopes, small packages, and large shipments, depending on the size of the business. While your customers in Peninsular Malaysia will be well served using Poslaju, your customers in Sabah/Sarawak will have to wait a little while longer. This can be something convenient if you or your customers are not located near a courier service pick-up or drop off office. If you did not manage to use up all your credits, you will not be issued any refunds for your remaining credits: Though so, you can still re-active your expired credits by buying top up credit: (Free RM25 for shipping when you sign up). [Domestic Delivery], 5+ Best POS Systems in Malaysia (2021) – Free and Paid Reviewed, Shopify vs WooCommerce: The 2021 Showdown. Learn about the day-to-day activities of a delivery service owner, the … If you can’t make up your mind on the courier service for your business, you can always use a consolidator service like EasyParcel to compare before sending your orders. 4. With experience shared with our franchisees, we strive to ensure that the location recommended for your new MBE centre provides a profitable and sustainable business opportunity. This territory is segmented with local demand knowledge and is typically based on individual suburbs. Now is the right timing for such articles as these because lots of business is looking to explore this avenue to extend their business and lots of searches are into these topics. ... To get access to over 10000+ Franchise Business Opportunities. But in the end, this is just my personal opinion. If you would like to start a courier service company and you don’t want to start everything from scratch, MBE could be your perfect opportunity. ... Im planning to extend my courier business … Failed deliveries are usually returned to me and the ones that have gone missing have been refunded with money. I have been a seller for almost 2 years. I have selected Poslaju as my choice based on my personal experience, as you had based on yours. But you would need to tolerate mishaps like the one I experienced above from time to time. For the price you are paying though, this could be a reasonable compromise. What a irresponsible COURIER SERVICES, HOW CAN CLIENT continue to trust your services?? With that out of the way, let’s have a look at what Poslaju has to offer: For small shipments, Poslaju is the cheapest courier company in Malaysia. Apart from these, there are the more commonly known issues: If the speed of delivery between Peninsular and Sabah/Sarawak is important to you, SkyNet can give you an advantage. It would be a perfect opportunity to capture the ever growing share of the courier … We will compare them with one another to help you pick the best one for your business. A. KL to Alor Star can take 3-7 days So fairly, this was not a point I brought up for comparison. 2. Of course, again, this may be branch dependent. The best courier company for your business is one which can deliver to your customers on time at a cost that keeps your business sustainable. Their infrastructures have not yet been put to the test. The first is a system wholly invented by MBE. Box that acts like virtual mail, but with a real street address attached. A courier business is a company that moves packages from one location to another for a fee. At the moment, EasyParcel shipping partners are limited to Poslaju, Airpak Express, Skynet, Nationwide Express, SnT and DeliverLAH. However, if you are shipping from Peninsular Malaysia and Sabah/Sarawak and vice versa, you can’t get same day or next day delivery. But in such cases, it cost me the sender nothing, as Lazada will bear the shipping cost, and I always get my parcels back. EasyParcel can offer you some benefits of being a contract customer with a courier service company but without the commitments. For a start, comparing the relative numbers of local branches can be misleading, as size can be a double-edges sword. Contrary to what most “newbies” believe, that the … Do give a sound off once you have updated your article. (adsbygoogle = window.adsbygoogle || []).push({}); Unlike Poslaju, GDex does not use a flat rate for shipments across Malaysia. KL to most part of the Peninsular (except the very rural area in Kelantan etc) takes 1 working day, 90% of the time. PM me at 012-2859737 for more info. As we both know, they already have so many branches and yet, they are all full. I will share my first-hand experience from being a year-long Lazada seller with your readers here. And this is where MBE comes to the rescue. The launch of e-commerce platform DFTZ in November 2017, for instance, marked the epitome of positive business … ), Exclusive partnership with Petronas Stations and TuneHotels.com. Currently, we are only able to assist with the business plans and documentation needed by the financial institutions. We have approved a list of vendors which the franchisees will purchase directly. This diverse range of locations – petrol stations, commercial buildings and shopping malls – means more convenience for customers and more business for you! Thanks for dropping by Entrepreneur Campfire. You can start this courier delivery business locally with moderate capital … Q: What is the marketing for and how will it be utilised? The best courier service for your business is one which you can afford and delivers on time. Enough said for this courier. GDex personally was the worst for me because I had a lot of items returned to me for failed delivery. Q: Are the Petronas sites available to all? Malaysia is one of the top ten tourist destinations and tourism sector is a significant … A Mailbox holder can also call in to check for new mails or have MBE hold the mails in a secure location until a convenient time is found to pick them up. Yes. At this point, I didn’t even bring it up because all the couriers I have tried to call do not pick up their phone. I’ve try to appeal the claim and they failed to accept it’s their negligence and try to push all the losses to the client. A courier business is a great way to make good money, while enjoying the benefits of being your own boss. This is why I didn’t use these services. ZeptoAPI can connect to your other tools to streamline your delivery operations, from checkout to doorstep. Shipping is done through recognised and reliable courier companies such as UPS, DHL, City-Link and PosLaju. Fashion. Starting a courier business can be a lucrative opportunity, but there are practical considerations and logistics you may overlook that need to be taken into account. MBE and its partners are working together to develop new opportunities to leverage on. Operational break-even ranges from 3 – 8 months which is highly dependent on the type of transactions. In this post, we will look at three of the biggest courier service companies in Malaysia – Poslaju, GDex and Skynet. TQ 🙂. He has vast experience in the field of Digital Marketing & Search Engine Optimization (SEO). Find the best Courier Franchises in Malaysia. Required fields are marked. The tell-tell signs are all over the place: Pre-opening, site location and lease negotiation, Financing assistance and business planning, MBE is one of the world’s fastest growing franchises – on average, one new MBE location opens  every week somewhere around the world, It is 3 times larger than its five largest competitors combined. How to Sell on Shopee Malaysia: A New Guide for Beginners (2021), https://entrepreneurcampfire.com/ta-q-bin-ninjavan-cash-on-delivery-service-malaysia/. MBE hopes to develop a comprehensive local network of MBE centres providing the highest level of convenience and value-added service to our customers. MBE is the world’s number one business services franchise network with over 6,200 centres operating in 30 countries. Founder of Skeneur. She started her journey in e-commerce and SEO after leaving her engineering career behind. Though they may need to grow their branches, I really don’t see this as being a poor efficiency, but instead a lack of capacity.
Smaller couriers like Skynet and GDex may not face this problem merely due to their low demand. Q: Will MBE provide assistance in the design of my centre? MBE is the world’s number one business services … So as an online business owner, you will have to make your decision based on a compromise between cost and reliability. In the end, what matters most is keeping your customers happy and making sure your bottom line makes sense. Are you looking for business opportunities in Malaysia? Logistics franchise in Bangalore, logistics franchise in Pune, logistics franchise in Mumbai, logistics franchise in Kolkata have some of the best transportation business that can be explored and started a business … GD Express (GDex) The service coverage of GDex is available widely in both east and west Malaysia. With just a few essentials, you can start your own courier and delivery business in no time. MBE will design your centre and our representative will oversee the construction process, which enables your centre to be built quickly and cost-effectively. 3. Learn more about the franchises in Malaysia by clicking on the links below: Malaysia Franchise Association - All franchise businesses in Malaysia must be registered with the Malaysian Franchise Association (MFA). 2. If you are delivering between Peninsular and Sabah/Sarawak, SkyNet can help you get your products delivered faster. If you are going for a moderate level of reliability at an affordable cost, Poslaju would be the best option for you. All you have to do is buy credits and pay for your shipping from the credit. We are specialise in Business for Sale, Franchise Sales & Resales, Find … Receive an email when we publish a new post. For me personally, Poslaju is my choice 90% of the time. For shipping between Peninsular to Sabah/Sarawak, I would choose SkyNet for its speed. Mailbox Services is a P.O. Tourism in Malaysia is continuously growing in terms of number of tourists per year, making it a very profitable business opportunity. In my opinion, you should not stick to just one courier service company. (adsbygoogle = window.adsbygoogle || []).push({}); If you want to use more than one courier service company, you would need to invest more than this to enjoy their pick-up services. Your email address will not be published. If not, they may start to think of you as an unreliable seller and not buy from you again. Malaysians love fashion just like any other countries. The most vital tools in a courier’s toolbox are vehicles. Despite the increasing popularity of e-mail as a mode of communication, it has not completely halted the use of ‘snail-mail’ as it is still considered an integral part of communication.

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